About Us

At Hemsley Heatcare, we combine family values with professional expertise to deliver a robust, client-led service. Founded by a true industry specialist, we’ve established ourselves as a trusted heating company in Norfolk, Suffolk, and the wider East Anglia region.

Our Story

Hemsley Heatcare is headed up by Jake Hemsley, but was founded by his dad, a brilliant man with decades of experience and an unwavering work ethic. He taught Jake everything he knew, like how to do the job properly, why pride in your work matters, and most importantly, how to treat people.

From Local Projects to Public Sector Partnerships

When Jake took the reins at the turn of the decade, his mission was to grow the business, but never lose the heart that built it. This runs through everything we do today, whether installing a domestic boiler or a complex, large-scale heating system.

This mindset has fueled growth and has led us to become true heating specialists in Norfolk and Suffolk. We’ve also expanded into major public sector work through schemes like ECO, LAD, and HUG, playing an active role in the UK’s and Norfolk’s shift toward renewable heating solutions.

A People-Focused Business

Growth should never come at the cost of the human touch, and we continue to look after our clients, team, and our community. Blending experience with a passion for renewable technology, we combine cutting-edge expertise with a focus on putting people first.
This has shaped the team we’ve built today with leading heating specialists serving homes, businesses, and public sector clients across Norfolk and Suffolk. As well as being highly skilled, every staff member is part of the Hemsley Heatcare family, and we wouldn’t be where we are without them.
That’s why we invest so heavily in training and development, because keeping up with new standards, technologies, and best practices is vital for our clients, our business, and our team.

What We Stand For

We’re proud of the reputation we’ve built, which comes down to three core values:

1. Quality Workmanship

Whether installing a boiler or upgrading a commercial plant room, we never cut corners. Every job is done with care and precision to give you peace of mind.

2. Transparency

Our clients, whether individual homeowners or national contractors, trust us because we communicate clearly, price fairly, and deliver what we promise.

3. Communication

From first enquiry to final handover, we keep you in the loop. Our team is approachable, professional, and always willing to talk you through the details.

What Sets Us Apart

There are a lot of heating engineers and companies out there, but few offer the level of personal service, professionalism, and technical expertise that we do.
In our humble opinion, here are some of the things that set Hemsley Heatcare apart:

Let’s Work Together

We specialise in gas heating, air source heat pump installations, and large-scale commercial heating systems.
From local councils to landlords, housing associations, and homeowners, our clients rely on us for high-quality workmanship and dependable service, which we deliver on every job.

Get in touch today to discover how our experienced heating engineers across Norfolk and Suffolk can help with your next project.

Call us on 07508 035870 or email info@hemsleyheatcare.co.uk